Monday, March 27th, 2023

NHIF: How to Change, Confirm Facilities and Confirm outpatients facility

NHIF: How to Change, Confirm Facilities and Confirm outpatients facility


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The National Hospital Insurance Fund (NHIF) has announced the commencement of new enhanced benefits to Kenyans subscribed to their services.

The new contract which starts July 1, 2022 will allow Kenyans to access Comprehensive health care services in government and faith based hospital immediately.

In the new revamped scheme known as a Supa Cover, members are set to extensively enjoy outpatient services, inpatient, maternity, surgical packages, dialysis packages, radiology imaging services, mental and behavioural health, oncology, emergency road evacuation, and overseas benefits.

NHIF has contracted over 7,600 Public, private and faith-based health facilities at standardised reimbursement rates.

The State-backed insurer will from Friday pay for 549 surgical procedures up from 292 while cancer patients who previously could only get PET scan using NHIF at Aga Khan Hospital will now get the services at Kenyatta University Teaching and Referral Hospital and a Kitui-based hospital.

Under the new contracts, the outpatient cover has been adjusted to cover seven basic laboratory tests for the five most common non-communicable diseases.

The State insurer also retained the benefits package for renal dialysis besides an enhanced package for mental health in response to Kenya’s rapidly growing cases of mental illnesses.

Patients will enjoy comprehensive cover at about 80 percent of the contracted health facilities with public and faith-based hospitals accounting for the big chunk.

The reimbursement amount for medical impatient has been enhanced by an average of 12 percent and standardized across all providers.


 How to change and confirm

Beneficiaries can confirm and change their facilities by dialing *155#.

You can also download the mobile application, My NHIF App.

A beneficiary can also check the status of the registration through the official NHIF website.

Alternatively, you can visit any nearest branch office or Huduma Center in different parts of the country.

Those seeking further assistance have been advised to call a toll-free number, 0800 720 601.

Beneficiaries can receive an SMS every time they access services as a mode of notification.

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